Urgent
Water heater leaking on the floor?
A puddle around a water heater can be a loose fitting or a failing tank that can let go all at once. Turn off the cold water supply to the heater and its power or gas, then get the water off the floor.
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10-second triage
Tap three answers. See how urgent it is, what to do now, and what to say when you call.
Step 1 of 3
Where is the water?
Step 2 of 3
What kind of water?
Step 3 of 3
When did it start?
Next 10 minutes
What the water is doing now
Your Call Card: say this when they answer
Call (844) 990-0433Do this now
- Close the cold water valve on top of the heater.
- Turn off power at the breaker (electric) or set the gas control to off or pilot.
- Mop or wet-vac water away from walls and stored boxes.
- Check nearby drywall and flooring for wicking.
Avoid
- Don't touch the heater's electrical parts while standing in water.
- Don't open the drain valve if the water is hot.
What a water damage company usually does
A water damage company removes the water and dries the floor, subfloor and walls; you'll also want a plumber for the heater itself.
Water still coming in, or soaked into floors and walls?That's the time to call. Drying started early means less gets torn out.
Call (844) 990-0433
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