Urgent
Basement flooded?
Standing water in a basement needs to come out fast, and it may be unsafe if it has reached outlets, the furnace or the electrical panel. Stay out until the power is off, then call to get it pumped out and dried.
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10-second triage
Tap three answers. See how urgent it is, what to do now, and what to say when you call.
Step 1 of 3
Where is the water?
Step 2 of 3
What kind of water?
Step 3 of 3
When did it start?
Next 10 minutes
What the water is doing now
Your Call Card: say this when they answer
Call (844) 990-0433Do this now
- Stay out of the water until power to the basement is off.
- If safe, check the sump pump and its outlet.
- Move stored items up and out of the water.
- Take photos before anything is thrown away.
Avoid
- Don't go down if water is near the panel or outlets.
- Don't run a gas appliance that has been under water.
What a water damage company usually does
Pros use pumps and extractors, remove wet carpet and drywall where needed, and run dehumidifiers until the basement is dry.
Water still coming in, or soaked into floors and walls?That's the time to call. Drying started early means less gets torn out.
Call (844) 990-0433Questions
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