Water coming in? Shut off the main valve first, then call.Call (844) 990-0433
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Water pouring out of a pipe
Urgent

Burst pipe flooding the house?

Shut off the main water valve first, then the power to any wet rooms if you can reach the panel safely. A burst pipe can put hundreds of gallons on the floor in an hour, so getting the water out and drying started quickly limits what has to be torn out.

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10-second triage

Tap three answers. See how urgent it is, what to do now, and what to say when you call.

Step 1 of 3

Where is the water?

Step 2 of 3

What kind of water?

Step 3 of 3

When did it start?

Do this now

  • Turn off the main water shutoff (often near the water heater, in the basement or garage, or at the meter).
  • Switch off breakers for wet rooms only if the panel is dry and you are standing on a dry floor.
  • Move furniture, rugs and electronics out of the water.
  • Take photos and video of everything before cleanup starts.

Avoid

  • Don't walk through standing water near outlets or cords.
  • Don't use a household vacuum to pick up water.

What a water damage company usually does

A water damage company pumps out standing water, checks walls and floors with moisture meters, sets up air movers and dehumidifiers, and monitors drying until readings are back to normal.

Water still coming in, or soaked into floors and walls?That's the time to call. Drying started early means less gets torn out.
Call (844) 990-0433

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Standing water covering a room floor, reflecting the window

Water where it shouldn't be?

Get a water damage pro on the phone.

One call connects you with an independent local water damage company for water removal, drying and cleanup.

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