Urgent
Water coming through the ceiling?
Water through a ceiling usually comes from a bathroom, a supply line or appliance above, or the roof. If the ceiling is sagging, keep everyone out of the room; a bulging ceiling can hold a lot of water.
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10-second triage
Tap three answers. See how urgent it is, what to do now, and what to say when you call.
Step 1 of 3
Where is the water?
Step 2 of 3
What kind of water?
Step 3 of 3
When did it start?
Next 10 minutes
What the water is doing now
Your Call Card: say this when they answer
Call (844) 990-0433Do this now
- Keep people and pets out from under a sagging ceiling.
- Put a bucket under the drip and move belongings away.
- Shut off water to the bathroom or appliance above, or the main valve.
- Turn off lights and ceiling fans in that room at the breaker.
Avoid
- Don't poke a sagging ceiling unless a pro tells you to.
- Don't turn on ceiling lights that are wet.
What a water damage company usually does
Pros find where the water is coming from, drain and remove damaged ceiling sections safely, and dry the cavity above before repairs.
Water still coming in, or soaked into floors and walls?That's the time to call. Drying started early means less gets torn out.
Call (844) 990-0433Questions
Homeowners also ask
What should I do if my ceiling is bulging with water?Keep everyone out from under it, move belongings, turn off power to that room, put a bucket and tarp under…Why is water leaking through the ceiling under my bathroom?Common causes are a failed toilet wax ring, a leaking shower pan or grout, a tub overflow gasket, or a supply…
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