Urgent
Rain or storm water got inside?
Water that came in from outside during a storm can carry dirt and bacteria, so treat it as unclean. Keep the power off in wet areas and get it pumped out and dried quickly.
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10-second triage
Tap three answers. See how urgent it is, what to do now, and what to say when you call.
Step 1 of 3
Where is the water?
Step 2 of 3
What kind of water?
Step 3 of 3
When did it start?
Next 10 minutes
What the water is doing now
Your Call Card: say this when they answer
Call (844) 990-0433Do this now
- Stay out of standing water that could be touching outlets.
- Move valuables up and out of the water.
- Photograph everything before cleanup.
- Ventilate once the rain stops, if it's safe.
Avoid
- Don't use gas or electric appliances that got wet.
- Don't let kids play in the water.
What a water damage company usually does
Pros pump out water, remove soaked materials, clean and disinfect, and dry the structure.
Water still coming in, or soaked into floors and walls?That's the time to call. Drying started early means less gets torn out.
Call (844) 990-0433Questions
Homeowners also ask
What should I do first when there's water damage?Stop the water at the main shutoff, make the area safe (power off to wet rooms if you can reach the panel…How do I shut off the water to my house?Find the main shutoff valve, usually where the water line enters the house: basement front wall, garage, near…Is it safe to walk in water in my house?Not if the water could reach outlets, cords, appliances or the panel. Keep out until power to that area is…Should I turn off the electricity after a leak?Turn off breakers for wet rooms if the panel is in a dry spot and you're standing on a dry floor. If the…
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